Drill Support

Personalised Drill Support

Drill-support1Our drill support program aims to provide our drilling partners with an elite service solution specifically tailored to suit their machines & individual site requirements. These solutions are available for all major brands of drilling equipment including Cat, Terex, Bucyrus, Reedrill, Atlas Copco & Sandvik.

Services provided are outlined here, however should you have a requirement that is not listed, please do not hesitate to contact our support team to discuss.

Machine Diagnostics, Fault Trouble Shooting & Failure Anaysis

  • Hydraulic, pneumatic, mechanical & electric systems: high level diagnostics & testing
  • Unmatched understanding of Reedrill / Terex / Bucyrus / Cat Rotary (Rotary & DHH) & top Hammer machines, Cubex machines, including newly released CANBUS based automation ready systems, & the Australian built Vigilante PLC systems.
  • Exposure to many other types of drilling equipment


  • service-02-piston-repairComponent supply
  • Filtration audit & analysis
  • Repair / Rebuild of components
  • Systems analysis & troubleshooting
  • Testing: workshop or onsite
  • Service exchange of popular units

Machine Auditing & Assessment

  • Partnering with production, maintenance & planning personnel. Building a full understanding of site requirements.
  • Detailed Machine auditing
    • In preparation for service and/or shut down- assisting / partnering with site planning team to ensure maximumefficiency of any service planning.
    • Fault and defect identification
    • Failure analysis
    • Maximization of component life and maximized machine availability
    • Operational effectiveness – machine and consumables
    • Bit life, penetration, machine wear and consumable life
    • Compressor performance
    • Weight on bit
    • Consumable size and configuration
    • Machine utilization auditing
  • Working with suppliers to optimize balance between consumable life and performance aligned with capabilities of machine and customer production targets.

Service & Major Overhaul Planning & Implementation

  • Mining-ExplorationBased on in-depth audit of machine; services, overhauls and component rebuilds can be planned in detail.
  • Partnering with service teams to ensure accurate plan & parts requirements are detailed for all requisite tasks:
    • Shut down projects
    • Project planning, project management
    • Sourcing of parts & Resources
    • Completed shut down re-commissioning, Hydraulic, Pneumatic, Electrical &  Mechanical systems
    • Machine modification – Safety, productivity or other specific site requirements
    • Design and planning of Modification
    • Documentation to complete change of management for any modification
    • Modifications carried out
  • Re-commissioning equipment after service

Risk Assessments Including Control Design, Implementation & Documentation

  • technical-supportRisk assessment of new and existing fleet, including new modifications or changes to suit safety or production. Assessed against requirements tailored to meet customers specific standards and application.
  • Controls for risks designed and implemented, including documentation to ensure continued support of any physical changes.
  • Review of new capital specifications and supplier conformance
  • Assistance with development of Safe Work Method Statements & work rocedures in accordance with site requirements

Parts Sourcing & Component Supply

  • Quality components for your drill
  • Hydratorque product improvements and kits
  • Finding alternative parts for items that are no longer available, subject to long lead times, or are extremely overpriced.